Dropdown

1. Basic:
   Description: Simple designs with minimal details and limited color use (1-3 colors). Ideal for straightforward shapes.
   Examples: Solid colors, stripes, basic geometric shapes (e.g., circles, squares, triangles).
2. 
   How to Identify:

• Few or no intricate details.
• Up to 3 colors.
• No shading or gradients.
• Patterns are repetitive or uniform.

2. Moderate
Description: Designs with moderate detailing, using 4-6 colors, and featuring some intricate patterns or designs.Examples: Floral patterns, symmetrical or complex geometric art, layered shapes.
How to Identify:

• Moderate level of detail.
• 4-6 colors.
• Includes patterns with some complexity (e.g., flowers, borders).

3. Artistic
Description: Highly detailed designs with over 6 colors, including fine details, shading, or artistic compositions.
Examples: Portraits, landscapes, abstract art with many layers, and detailed illustrations.
How to Identify:

• Extensive detail and textures.
• Over 6 colors.
• Includes shading, gradients, or depth.
• Looks like artwork.

Rug Size Categories

1. Small
Dimensions: Up to 64cm x 90cm

2. Medium
Dimensions: 65cm x 91cm to 100cm x 140cm

3. Medium-Large
Dimensions: 101cm x 141cm to 130cm x 180cm

4. Large
Dimensions: 131cm x 181cm to 200cm x 300cm

5. Extra Large
Dimensions: Above 200cm x 300cm

At Tuff, we offer free standard shipping on all our rugs! For those who need their rugs sooner, we also provide an express shipping option at an additional cost.

• Standard Shipping: Delivered within 7–12 business days after production.
• Express Shipping: Delivered within 3–5 business days after production.

Every rug is handcrafted with care and attention to detail. Since each design is unique, production times may vary based on complexity. On average, it takes 4–6 days to complete a rug, but more intricate designs might require additional time.

Please note that due to the custom nature of our rugs, we are unable to accept returns. We believe in creating a personalized experience for every customer, and your rug is made just for you. If you have any concerns or issues with your order, our team is here to help resolve them promptly.

Thank you for understanding and for choosing Tuff to bring your ideas to life!

We’re here to help! If you have any questions, concerns, or need assistance, please don’t hesitate to reach out to us.

• Email: tuffrugs.store@gmail.com
  Feel free to drop us an email, and we’ll get back to you as soon as possible.
• Address:
  Tuff Rugs
  Clayallee 225J,
  14195 Berlin, Germany

Whether it’s about your order, our products, or just to say hello, we’d love to hear from you! Thank you for choosing Tuff to bring your ideas to life.